Date of last modification: 2023-04-04
At UpCall, safeguarding your privacy is of utmost importance to us. It's essential that you comprehend our data collection and usage practices as a user of our mobile apps. To ensure your protection, we have established this Privacy Policy, which details our processes for gathering, utilizing, and disclosing your information. We encourage you to read this policy carefully and completely.
By using UpCall, you acknowledge and agree to our Privacy Policy, which may be updated periodically. This policy is an essential component of UpCall's Terms of Service, and all terms used herein have the same meaning as those in the Terms of Service, unless otherwise indicated. It is crucial to comprehend this policy to protect your data since it covers all information collected by UpCall.
We will notify you of any significant changes made to this Privacy Policy via our website, services, email, or other means of communication. If you access or use our services after the changes take effect, you are bound by the updated policy.
Please be aware that this policy does not apply to information collected by third-party websites, services, or applications that may be accessed through our services.
Additionally, we may direct you to social media or other features or services provided by third parties, and we are not responsible for any use they make of your information.
At UpCall, we are dedicated to protecting your privacy, and this Privacy Policy helps us achieve that objective.
2.1 At UpCall , we collect, store, and use specific information to offer you our services. This information includes:
Your account name, gender, date of birth, age, social media account details, self-tagged information, and any other information you provide when creating an UpCall account;
Any information in your UpCall profile visible to other users or provided to us through your use of UpCall , such as education, location, and photos;
Data regarding your interactions with UpCall , including device and connection information, IP address, page views, bandwidth, and network type;
Technical information such as mobile operator-related details, settings provided by other programs, user preferences, device identification numbers, and operating systems;
Information on likes and dislikes expressed through UpCall .
2.2 Sensitive Personal Information
To enable specific features such as online video calling, we may need your permission to access your microphone, camera, or location. Here's how we use this sensitive personal information:
Microphone: We use your device's microphone to record audio messages and provide audio during video calls.
Camera: We use your device's camera to take your profile pictures and provide real-time images during video calls.
Location: We display your current location on your profile page to offer you and other users a personalized and optimized experience.
By using UpCall , you agree to the processing of sensitive personal information as described in this Privacy Policy. Please note that we will not use your sensitive personal information for direct marketing unless you've given us permission.
2.3 Children's Information
UpCall is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we've collected personal information from someone under the age of 18, we'll delete that information from our files as soon as possible.2.1 At UpCall , we require certain information to provide you with our services. This includes:
Account details like your name, gender, birth date, age, social media account information, and any other information you provide while creating an account.
Information visible in your UpCall profile or provided to us while using our app, like education, location, and photos.
Data related to your interactions with UpCall , such as device and connection details, IP address, page views, bandwidth, and network type.
Technical information, such as device identification numbers, user preferences, and operating systems.
Information on likes and dislikes expressed through UpCall .
2.2 Sensitive Personal Information
We may need to access your microphone, camera, or location to provide certain features like video calls. Here's how we use this sensitive information:
Microphone: We use your device's microphone for audio messages and during video calls.
Camera: We use your device's camera for profile pictures and real-time images during video calls.
Location: We show your current location on your profile to provide you and other users with a personalized experience.
By using UpCall , you agree to the processing of this sensitive personal information as described in our Privacy Policy. Note that we will not use this information for direct marketing unless you've given us permission.
2.3 Children's Information
UpCall is intended for users 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we've collected personal information from someone under 18, we'll delete it from our files as soon as possible.
3.1 Purpose
UpCall collects your information for several purposes, including:
Providing you with the services of UpCall ;
Personalizing and enhancing your experience using our services;
Responding to inquiries, customer service, security, archival, and backup purposes related to the provision of UpCall 's services;
Monitoring and analyzing usage trends of our services;
Customizing services, including suggesting friends or profile information, personalizing content, and showing advertisements;
Improving product and service security;
Verifying your identity and preventing fraud or other unauthorized activity;
Using information collected from cookies and other technologies to enhance the services;
Enforcing our Terms of Service and other usage policies.
If you choose to share text messages, photos, screenshots, videos, and other communications in the UpCall application with other users, they won't be stored on our servers. However, if you decide to share this information, you may no longer have control over how it's used, and it may become publicly available, depending on your actions or those of others with whom you share the information. UpCall isn't responsible for the use or misuse of any information you share.
3.2 Transfer and Storage
We operate servers in various jurisdictions worldwide, which means that your personal information may be used and stored on a server located outside your jurisdiction. By using UpCall , you agree to the transfer of your personal information both within and outside your jurisdiction for the purposes described in this Privacy Policy.
3.3 Sharing
Your information may be shared in the following ways:
Sharing on UpCall :
Public information on your profile can be seen by anyone;
Your active status or usage information will be collected and displayed to other users.
Sharing with third parties:
We may share information about you in anonymous and/or aggregated form with third parties for usage analysis, research, and similar purposes;
Your information may be accessed and used by our service providers who work with us in connection with the operation of our services;
We may disclose information about you if required by law or legal process, or if we need to enforce or apply this Privacy Policy, our Terms of Service, or our other policies; and
If we are acquired by a third party, your information may be transferred to that party.
3.4 Security Measures
We take administrative, physical, and electronic measures to protect your information from unauthorized access. However, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed to be free from interception or other misuse. In the event of a security breach, we will notify you as required by applicable law. When we share your information with third parties, we will make reasonable efforts to ensure they only use your information in accordance with this Privacy Policy and any other instructions we give them.
4.1 Accessing and Updating Your Information
You can easily access and update your UpCall account information directly through our Services in your Account Profile. If you believe any of the information you provided is inaccurate or outdated, and you can provide reasonable evidence to support this claim, you may contact us using the contact information provided at the end of this Privacy Policy.
4.2 Deleting Your Information
You may request the deletion of your account at any time in your UpCall settings, or by contacting us directly using the contact information provided at the end of this Privacy Policy. After submitting your request, it may take up to three days for us to review and process your account deletion.
Once your account is closed or deleted, you will no longer be able to access your message history, preferences, or other information related to your use of our services. Please note that even after removing information from your account or profile, copies of that information may remain viewable elsewhere if it has been shared with others, otherwise distributed in accordance with your privacy settings, or copied or stored by other users. Additionally, we may retain your personal information after you close your account if we believe it is reasonably necessary to comply with our legal obligations, resolve disputes, maintain security, or prevent fraud or abuse.
4.3 Managing Device Permissions
You have the ability to modify your device's system settings to manage permissions for accessing specific device data and notifications. By doing so, you can prevent UpCall from accessing your device data and displaying notifications. However, please note that this may cause certain services to lose functionality.
At UpCall , we have established standards to ensure the safety and respect of our users. We prohibit any content that is harmful or inappropriate, and we suspend accounts of users who violate these terms.
We do not allow user-generated content that promotes sexual content, profanity, pornography, or any content or services intended for sexual gratification. We also prohibit content that appears to promote sexual acts in exchange for payment.
Examples of common violations include:
Depictions of sexual nudity, suggestive poses, or minimally clothed subjects in a context that is not acceptable in public.
Depictions, animations, or illustrations of sexual acts or suggestive poses, as well as sexual depictions of body parts.
Content that functions as a sexual aid, sex guide, illegal sexual subject matter, or fetish.
Lewd or profane content, including profanity, slurs, explicit text, or adult/sexual keywords in the store listing or in-app.
Content that depicts or promotes bestiality.
Promotion of sex-related entertainment, escort services, or services that imply or provide sexual acts for compensation, including paid dating or sexual arrangements.
If you come across content that violates these policies, please report it to us. We reserve the right to remove or modify any content or user-generated content that violates our policies or is considered inappropriate.
If you have any inquiries or concerns about our Privacy Policy or any other privacy-related matter, please do not hesitate to reach out to us via email at upcall.cs@outlook.com. Our team is always ready to assist you and address any issues you may have.